: Dealing with Anger and Conflict: Self-Care Handbook
Title:      Dealing with Anger and Conflict: Self-Care Handbook
Authors:      Channiing L. Bete Co., Inc.
ISBN-10(13):      ODVN
Publisher:      Channiing L. Bete Co., Inc.
Publication date:      2001
Language:      English
Rating:      0 
Picture:      no-img_eng.gif
Description:     

This handbook is about conflict is and where it comes from.  This handbook will also help you focus on ways to resolve conflict without letting anger take control.

Sections include:

  • Conflict
    • What i sit
    • Why people get angry
    • How it can be good
    • Conflict and violence
    • Conflict, alcohol and other drugs
  • Where Conflict Comes From
    • Relationships
    • Work
    • Other sources of stress
    • Other factors
    • Your conflict
  • Resolving Conflict
    • Prepare yourself
    • When you have conflict
    • Don't get personal
    • Good communication
    • Be assertive
    • Working on a solution
    • Choose a solution
    • When someone else is angry
    • If you get angry
    • Sources of help
    • Anger management plan